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Case Study — Client Onboarding Automation

From closed deal to fully onboarded client — in under a minute, with zero manual work.

How we automated new-client setup for Quazrr Media so nothing slips when the team is busy.

No pitch · just where the hours are hiding
Quazrr onboarding automation dashboard — 12 runs, 100% success rate, zero failures
Quazrr Media · Client onboarding

The problem

Every time Quazrr Media closed a new client, someone had to manually set up their Slack, Drive folder, welcome email, and project. A couple of hours of work per client — and the first thing to slip when everyone's busy.

How it works

Six steps, fully automatic

1
Triggers on the win

Fires the second a deal is marked closed-won in the CRM, then checks it's actually a won deal before anything runs.

CRM deal marked closed-won
2
No duplicates

Checks whether the client was already onboarded. CRMs sometimes fire twice — this ensures nobody ever gets two welcome emails or a duplicate channel.

Duplicate check on the deal record
3
AI validation

An AI step reads the deal and confirms everything's there and clean — name, email, package, start date. If something's off, it doesn't guess.

AI validation step output
4
Human in the loop

When data is missing, it flags the account manager, messages the ops channel, and leaves a note on the deal so a person can fix it. Only clean deals move forward.

Ops channel alert for a flagged deal
5
Full provisioning

For a clean deal it runs the whole onboarding in order — welcome email, Slack channel, Drive folder, ClickUp space, and a confirmation to the team.

Provisioning sequence — welcome email, Slack channel, Drive folder, ClickUp space
6
Marked done

Marks the client as onboarded so the workflow can never run twice for the same deal.

Deal marked onboarded in the CRM
The proof

See it running

Successful workflow run — all steps green
Successful workflow run (all green)
The Slack channel it created
The Slack channel it created
The Drive folder
The Drive folder
The welcome email in the client's inbox
The welcome email in the client's inbox
Results

What changed

2+ hours → under 1 min
Setup time per client
0 duplicates
No double emails or channels, ever
100% validated
Every deal checked before anything is provisioned

Still onboarding clients by hand?

We'll map what this looks like for your setup in a free 20-minute audit — no pitch, just where the hours are hiding.

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